Customer Service Representative

As a Customer Service Representative at Mobi Klenz, you will be responsible for handling customer inquiries, complaints, and feedback through various channels, such as phone, email, and social media. You will work closely with our sales, logistics, and operations teams to ensure customer satisfaction and resolve issues in a timely and professional manner. Additionally, you will assist with order processing, billing, and other administrative tasks related to customer accounts.

1. Providing exceptional customer service to clients and resolving their inquiries in a timely manner.
2. Responding to customer feedback and ensuring their satisfaction with our products and services.
3. Maintaining accurate records of customer interactions and updating client information in our system.
4. Collaborating with other teams to improve customer experience and identify opportunities for growth.

As a Customer Service Representative at Mobi Klenz, you will be responsible for providing excellent customer service and support to our clients. You will answer inquiries, handle complaints, process orders, and maintain accurate records of interactions. Your goal is to ensure customer satisfaction and strengthen our relationships with clients.

• Managing customer inquiries and providing timely and effective solutions.
• Building and maintaining relationships with clients to ensure customer satisfaction.
• Processing orders and managing shipping logistics to ensure timely delivery.
• Collaborating with other departments to resolve customer issues and maintain effective communication.